Privacy policy

Privacy PolicyData controllerThe controller within the meaning of the General Data Protection Regulation (hereinafter “GDPR”), other national data protection laws, and other data protection provisions is:Sterlix GmbH
Managing Directors: Samir al-Issa, Sead Berisha
Rankestr. 8, 10789 Berlin, Germany
Telephone: +49 30 311 965 44

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Email: info@smoothr.de

‍General information about data processing Sterlix GmbH places particular importance on data protection. For this reason, we generally collect and use our users’ personal data only to the extent necessary to provide a functioning website and our content and services.Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). We collect and use our users’ personal data in accordance with the GDPR and applicable national data protection rules. If processing personal data is necessary and is not permitted by law, we always obtain the data subject’s consent.As a rule, we do not disclose personal data to third parties. Data is disclosed only if you have expressly consented (Art. 6(1)(a) GDPR); if disclosure is necessary to protect our legitimate interests and there is no reason to believe that you have an overriding interest in preventing it (Art. 6(1)(f) GDPR); if we are legally required to disclose it (Art. 6(1)(c) GDPR); or if disclosure is permitted as part of fulfilling a contract with you (Art. 6(1)(b) GDPR).

Collecting and storing personal data when visiting the websiteEach time you visit our website, smoothr.de, your browser automatically sends information to our website’s server. The following information is collected and stored until it is automatically deleted:
The IP address of the computer making the request.
The date and time of access.The name and URL of the file accessed.The referrer URL, meaning the website from which you accessed our site.

Information about the browser type and operating system you use.The name of your internet service provider.This data is stored temporarily in a so-called log file. IP addresses and other data that could be used to identify a user are not included. This information is not stored together with other personal data relating to the user. We do not use this data to draw conclusions about your identity.

The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interests are providing a functioning website and delivering its content correctly, optimizing our systems, and providing law enforcement authorities with the information they need to investigate a cyberattack. This data is routinely deleted when there is no longer a legitimate interest in retaining it and no legal retention obligation applies.We also use cookies and analytics and marketing services. More information can be found in Sections IV, V, and VI of this Privacy Policy.CookiesWe use cookies on our website. Cookies are small text files that your browser automatically creates and that may be stored on your device. A cookie contains a distinctive string of characters that allows your browser to be identified when you visit the website again. This does not mean that we can directly identify you.

Cookies are used, among other things, to make our services more convenient to use, improve the user-friendliness of our website and services, and collect statistics.We use session cookies to recognize that you have already visited individual pages of our website. These cookies are automatically deleted when you leave our site. We also use temporary cookies, which remain on your device for a specified period. If you visit our site again, these cookies allow us to recognize that you have visited before and to remember the information and settings you entered, so you do not have to enter them again.

The data collected includes the frequency of page views, search terms entered, and use of website features. The use of cookies to collect and analyze statistics about our services is described in more detail in Section V.These cookies allow us to recognize you automatically when you return to our site and are deleted automatically after a specified period. The data processed through cookies is necessary for the purposes described above to protect our legitimate interests and those of third parties, under Art. 6(1)(f) GDPR.

Most browsers accept cookies automatically. However, you can configure your browser to prevent cookies from being stored on your computer or to display a notification before a new cookie is created. Completely disabling cookies may prevent you from using all the features of our website.Use of analytics services: Google AnalyticsTo tailor our website to users’ needs and continually improve it, we use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”) (Google’s website).We use Google Analytics on the basis of Art. 6(1)(f) GDPR. Our aim is to tailor and continually improve our website, statistically analyze how it is used, and evaluate that information to improve our services. We consider these purposes to constitute legitimate interests under the provision mentioned above.In this context, pseudonymous usage profiles are created and cookies are used (see Section IV). The information generated by the cookie about your use of this website includes:
Browser type and version.Operating system used.

Referrer URL, meaning the previously visited page.Hostname of the computer accessing the site (IP address).Time of the server request.This information is generally transmitted to and stored on a Google server in the United States. It may be transferred to third parties if required by law or if those third parties process the data on Google’s behalf. Google does not combine the IP address transmitted by your browser with other Google data. IP addresses are anonymized so they cannot be directly associated with an individual (IP masking). Only in exceptional cases is the full IP address transmitted to a Google server in the United States and shortened there.On our behalf, Google uses this information to evaluate your use of the website, compile reports on website activity, and provide us with other services related to website and internet use.You can prevent cookies from being installed by adjusting your browser settings. Please note, however, that you may not be able to use all of the website’s features to their full extent.

You can also prevent Google from collecting and processing the data generated by the cookie about your use of the website, including your IP address, by downloading and installing the browser add-on available here.As an alternative to the browser add-on, particularly for browsers on mobile devices, you can prevent Google Analytics from collecting data by clicking the relevant link on this website. This sets an opt-out cookie that prevents future data collection when you visit this website. The opt-out cookie is stored on your device and applies only to this browser and this website. If you delete your cookies in this browser, you will need to set the opt-out cookie again.

Further information about Google Analytics and data protection is available in the Google Analytics Help Center.Use of marketing servicesWe use the marketing services listed below on the basis of Art. 6(1)(f) GDPR. Our aim is to promote our website in a targeted way that meets users’ needs. Together with the tracking measures described in Section V, these services allow us to statistically analyze the use of advertising on our website and evaluate that information to improve our services. We consider these purposes to constitute legitimate interests under the provision mentioned above.

Google AdSenseThis website uses Google AdSense, a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to display advertisements.Google AdSense uses cookies (see Section IV) to analyze how you use our website. It also uses so-called web beacons—small, invisible graphics that allow Google to analyze clicks, traffic on the website, and similar information.

The information collected through cookies and web beacons, your IP address, and the delivery of advertising formats are transmitted to and stored on a Google server in the United States. Google may disclose this information to third parties if required by law or if Google engages third parties to process the data on its behalf.You can prevent these cookies from being stored on your computer by changing your internet browser settings. However, this may limit your ability to use some of the website’s content.Google AdWordsWe have integrated Google AdWords into our website. Google AdWords is an online advertising service that allows us to place advertisements in Google search results and across the Google advertising network. The service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.Google AdWords is used to promote our website by displaying advertisements on third-party websites and in Google search results, and to display third-party advertisements on our website.

To statistically evaluate and improve our services, we use Google Conversion Tracking to assess the performance of Google AdWords advertisements. Google AdWords places a cookie on your computer if you reach our website through a Google advertisement. These cookies expire after 30 days and are not used to identify you personally.If you visit certain pages on the AdWords customer’s website while the cookie is still valid, Google and the customer can recognize that you clicked on the advertisement and were redirected to that page.Each AdWords customer receives a different cookie. Cookies therefore cannot be tracked across the websites of different AdWords customers. The information collected through the conversion cookie is used to compile conversion statistics for AdWords customers who have opted into conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page containing a conversion-tracking tag. They do not receive information that could personally identify users.If you do not wish to participate in this tracking process, you can refuse the cookie—for example, by adjusting your browser settings to disable automatic cookies generally. You can also disable conversion-tracking cookies by configuring your browser to block cookies from the domain www.googleadservices.com.

Google’s privacy information about conversion tracking is available here.Contacting us through the websiteAs required by law, our website provides information that allows you to contact us quickly and electronically, including our email address.If you contact us by email, the personal data you voluntarily provide will be automatically stored so we can process your request or contact you. This data is not disclosed to third parties. It will be deleted once any statutory retention period has ended and the data is no longer needed to fulfil or initiate a contract.

The legal basis for processing data sent by email is Art. 6(1)(f) GDPR. Our legitimate interest is to process and respond to your enquiry.The data is deleted as soon as it is no longer needed for the purpose for which it was collected. In this case, that is when the conversation with the user has ended. A conversation is considered ended when the circumstances indicate that the matter has been conclusively resolved.You may object to the storage of your personal data at any time. To do so, contact the controller identified in Section I in writing, by email, or by telephone. Data from the previous communication will then be deleted, and further correspondence will no longer be possible.

Contact formUsers of our website can contact us through a contact form (“Contact” or “Become a Partner”). If you use this option, the information entered in the form will be sent to us and stored. This information includes:Name.Email address.Telephone number.Company.Any personal information you include in the free-text field.When you submit the form, we also store the IP address of the computer making the request and the date and time of submission.The legal basis for processing this data is Art. 6(1)(a) GDPR. During submission, we obtain your consent to process the data and refer you to this Privacy Policy. You cannot submit the contact form without providing that consent. Alternatively, you can contact us using the email address provided. In that case, we store the personal data you send in your email.We use the data collected solely to respond to your enquiry. The data stored when you submit the form is used to protect our systems and prevent misuse of the contact form. We do not use or disclose this data for any other purpose.

The data is deleted as soon as it is no longer needed for the purpose for which it was collected. For data entered in the contact form, this is when the conversation has ended. A conversation is considered ended when the circumstances indicate that the matter has been conclusively resolved.If your enquiry leads to a contractual relationship or steps toward entering into a contract, the legal basis for further data processing is Art. 6(1)(b) GDPR.You may withdraw your consent to the processing and storage of your data at any time, with effect for the future. To do so, contact the controller identified in Section I in writing, by email, or by telephone. Data from the previous communication will then be deleted, and further correspondence will no longer be possible.Social media components and pluginsOn the basis of Art. 6(1)(f) GDPR, we use social media plugins from Facebook and Instagram on our website to increase awareness of our website and company. We consider this promotional purpose to constitute a legitimate interest under the GDPR. The relevant providers are responsible for ensuring that their services operate in compliance with data protection law.

FacebookOur website uses components and plugins from the social network facebook.com, operated by Facebook Inc., Hacker Way, Menlo Park, CA 94025, USA (hereinafter “Facebook”). Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, is responsible for processing the personal data of individuals outside the United States and Canada.You can recognize these plugins by the Facebook logo (a white “f” on a blue tile), a “thumbs up” symbol, or buttons labelled “LIKE” or “SHARE.” These are Facebook services.When you visit a page on our website that contains one of these plugins, your browser establishes a direct connection to Facebook’s servers. Facebook sends the plugin’s content directly to your browser, which then incorporates it into the website. By embedding the plugin, Facebook receives information that your browser visited the relevant page of our website—even if you do not have a Facebook account or are not logged in. This information, including your IP address, is sent directly from your browser to a Facebook server in the United States and stored there.If you are logged in to Facebook, Facebook can associate your visit to our website directly with your Facebook account. If you interact with the plugins—for example, by clicking “LIKE” or “SHARE”—the relevant information is also sent directly to and stored on a Facebook server. It is also published on Facebook and, depending on your settings, shown to your Facebook friends.Facebook may use this information for advertising, market research, and to tailor Facebook pages to users’ needs. Facebook may create usage, interest, and relationship profiles—for example, to evaluate your use of our website in relation to advertisements shown to you on Facebook, inform other Facebook users about your activity on our website, and provide other services related to Facebook.If you do not want Facebook to associate information collected through our website with your Facebook account, log out of Facebook before visiting our website.For more information about the purpose and scope of data collection and Facebook’s further processing and use of your data, as well as your rights and privacy settings, please refer to Facebook’s privacy information.

InstagramOur website also uses plugins from Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (hereinafter “Instagram”).These plugins are marked with an Instagram logo, such as an Instagram camera icon. When you visit a page on our website that contains an Instagram plugin, your browser establishes a direct connection to Instagram’s servers. Instagram sends the plugin’s content directly to your browser, which then incorporates it into the page.By embedding the plugin, Instagram receives information that your browser visited the relevant page of our website, even if you do not have an Instagram profile or are not logged in. This information, including your IP address, is sent directly from your browser to an Instagram server in the United States and stored there.If you are logged in to Instagram, Instagram can associate your visit to our website directly with your Instagram account. If you interact with the plugin—for example, by clicking the Instagram button—the relevant information is also sent directly to and stored on an Instagram server. This information is also published on your Instagram account and shown to your contacts.If you do not want Instagram to associate information collected through our website directly with your Instagram account, log out of Instagram before visiting our website.Further information is available in Instagram’s Privacy Policy.Rights of data subjectsAs a data subject, you have the following rights in relation to the controller. To exercise any of these rights, contact the controller using the details provided in Section I.Right of access (Art. 15 GDPR)You may ask the controller to confirm whether personal data concerning you is being processed.If it is, you may request access to that personal data and information about:The purposes of the processing.

The categories of personal data being processed.The recipients or categories of recipients to whom your data has been or will be disclosed.The planned period for which your data will be stored or, if that cannot be specified, the criteria used to determine that period.Your rights to have your data corrected or erased, to restrict its processing, or to object to its processing.Your right to lodge a complaint with a supervisory authority.The source of your data, if it was not collected from you.The existence of automated decision-making, including profiling under Art. 22(1) and (4) GDPR, and—at least in those cases—meaningful information about the logic involved and the significance and expected consequences of the processing for you.Any transfer of your data to a third country or an international organization, together with information about the safeguards under Art. 46 GDPR.Right to rectification (Art. 16 GDPR)You have the right to have inaccurate personal data corrected without undue delay. You may also request that incomplete personal data be completed.Right to erasure (Art. 17 GDPR)You may request that your personal data be erased if:It is no longer needed for the purposes for which it was collected or otherwise processed.You withdraw your consent and there is no other legal basis for processing.You object under Art. 21(1) GDPR and there are no overriding legitimate grounds for processing, or you object under Art. 21(2) GDPR.

Your personal data has been processed unlawfully.Erasure is necessary to comply with a legal obligation.Your personal data was collected in relation to information society services under Art. 8(1) GDPR.This right does not apply if processing is necessary to exercise the right to freedom of expression and information; comply with a legal obligation; serve reasons of public interest; or establish, exercise, or defend legal claims.Right to restriction of processing (Art. 18 GDPR)You may request that the processing of your personal data be restricted if:You dispute the accuracy of the data, for the period needed to verify its accuracy.The processing is unlawful and you request restriction instead of erasure.The controller no longer needs the data, but you need it to establish, exercise, or defend legal claims.You have objected to processing under Art. 21(1) GDPR and it has not yet been determined whether the controller’s legitimate grounds override your interests.

If processing is restricted, the data may be processed—other than for storage—only with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.If processing has been restricted under the conditions above, the controller will inform you before the restriction is lifted.Right to data portability (Art. 20 GDPR)You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You may also request that the data be transferred to another controller.Right to objectIf your personal data is processed on the basis of legitimate interests under Art. 6(1)(f) GDPR, you have the right to object to that processing for reasons relating to your particular situation.If you object to processing for direct marketing purposes, you have a general right to object, and you do not need to provide reasons related to your particular situation.

Right to withdraw consent (Art. 7(3) GDPR)You may withdraw any consent you have given at any time. As a result, we will no longer be permitted to continue processing data based on that consent in the future.Right to lodge a complaint (Art. 77 GDPR)You have the right to lodge a complaint with a supervisory authority. You may contact the authority in your place of residence or work, or the authority responsible for us.Data securityTo protect your data as effectively as possible, we use SSL (Secure Socket Layer) encryption on our website, with the highest level of encryption supported by your browser. You can tell whether a specific page on our website is encrypted by checking for the closed key or padlock symbol in your browser’s status bar.We also use appropriate technical and organizational security measures to protect your data against manipulation, loss, destruction, or unauthorized access by third parties.Currency and changes to this Privacy PolicyThis Privacy Policy was last updated in May 2018. We may need to amend it as our website and services develop or if legal requirements change. The latest version of this Privacy Policy can be accessed at digitalconvenience.de.